Accessibility Statement
Museum of the Family Home of the Holy Father John Paul II in Wadowice is committed to making its website(s) accessible, in accordance with the Act of April 4, 2019 on digital accessibility of websites and mobile applications of public bodies. The accessibility statement applies to the website domjp2.pl/en/.
Compliance status
This website is compliant with the Act of April 4, 2019 on digital accessibility of websites and mobile applications of public sector bodies.
Preparation of this accessibility statement
- Date of website publication: 2023-03-08
- Date of last major update: 2023-03-08
Compliance status
This website is compliant with the Act of April 4, 2019 on digital accessibility of websites and mobile applications of public sector bodies.
Preparation of this accessibility statement
- This statement was prepared on: 2023-03-08
- Date of last major update: 2023-03-08
Feedback and contact information
Provide the contact information of the person responsible for accessibility and for processing requests:
Anna Czajkowska-Sałapat
email: dostepnosc@domjp2.pl
phone number: 693592805
Everyone has the right:
Consideration of the notification should take place immediately, at the latest within 7 days. If it is not possible to provide accessibility or an alternative form within this period, it will take place no later than 2 months from the date of notification.
Complaints and appeals
If the public sector body refuses to comply with the request to provide accessibility or an alternative method of access to information, the person submitting the request may submit a complaint regarding the provision of digital accessibility of a website, mobile application or their elements. After exhausting the above-mentioned procedure, is possibility to submit an application to the Ombudsman.
Anna Czajkowska-Sałapat
email: dostepnosc@domjp2.pl
phone number: 693592805
Everyone has the right:
- submit a comments on the digital accessibility of the website or its element,
- submit a request to ensure the digital accessibility of a website or its element,
- request that non-accessible information be made accessible in alternative form.
- contact details of the reporting person,
- indication of the website or its element which the request relates,
- indication of a convenient form of providing information, if the request concerns disclosure of inaccessible information in an alternative form.
Consideration of the notification should take place immediately, at the latest within 7 days. If it is not possible to provide accessibility or an alternative form within this period, it will take place no later than 2 months from the date of notification.
Complaints and appeals
If the public sector body refuses to comply with the request to provide accessibility or an alternative method of access to information, the person submitting the request may submit a complaint regarding the provision of digital accessibility of a website, mobile application or their elements. After exhausting the above-mentioned procedure, is possibility to submit an application to the Ombudsman.
Architectural accessibility
Where are we?
The Museum of the Family Home of the Holy Father John Paul II in Wadowice is located in the very center of the town, right next to the Wadowice market square (John Paul II Square), whose slab has a smooth surface free of architectural obstacles.
The ticket office is also located at the Wadowice market square, about 20 meters to the right of the Museum entrance.
The address of the Museum of the Family Home of the Holy Father John Paul II in Wadowice is ul. Koscielna 7, 34-100 Wadowice.
Parking for people with disabilities
The Museum does not have its own parking lot. The parking stall designated for a person with disabilities is located about 50 m from the entrance to the Museum, and about 80 m from the Ticket Office, next to the City Hall building.
Museum building
The entrance to the building is from the side of the Wadowice market square. At the entrance, you must present a previously purchased ticket in the form of a traditional ticket received at the ticket offices, a printout from an e-mail confirming the purchase, or in the form of an e-ticket that can be read from a touchscreen device (smartphone, tablet).
After scanning your ticket, a Museum employee will show you the way through the Museum, issue an audio guide if you have chosen an audio-guided tour, or direct you to a guide if you have chosen such a form of tour.
Also located on the first floor of the museum are a staffed checkroom, a restroom fully adapted to the needs of a person with a disability, a soundproofing room and a museum store.
Accessibility
All architectural solutions used in the Museum are adapted to the needs of people with mobility disabilities: elevators have been installed, as well as ramp strings instead of stairs, making it possible to move between floors.
The surface of the Museum's first zone is paved, which can make it difficult to move a wheelchair independently. Between floors there is a ramp with an 8% run, with rests.
It is possible to rent a wheelchair for people with limited mobility.
There are places where display cases with exhibits are under glass in the floor - you can stand on them, it's safe.
The most valuable memorabilia is presented in glass cases connected to an alarm, so do not touch or lean on them.
Seats have been prepared in some of the halls to rest if needed.
The museum's exhibit supervisors and custodians are available to help.
Touring paths for people with disabilities
The museum has been adapted to the needs of people with disabilities: movement, vision and hearing. Dedicated tour paths in Polish Sign Language and a path with audiodescription have been created. The grant also includes the creation of a sensory tour path, which will be made available to visitors starting in May 2023.
The Museum also operates a quiet room where people on the spectrum, highly sensitive people and nursing mothers can find a safe haven.
In addition, quiet visiting hours are in place for people on the spectrum, highly sensitive people and those who want to visit the Museum in silence, without additional stimuli. Every last Sunday of the month, for the last two hours of the exhibition space, the sound and multimedia are turned off.
The museum can be visited with an assistance dog.
The Museum of the Family Home of the Holy Father John Paul II in Wadowice is located in the very center of the town, right next to the Wadowice market square (John Paul II Square), whose slab has a smooth surface free of architectural obstacles.
The ticket office is also located at the Wadowice market square, about 20 meters to the right of the Museum entrance.
The address of the Museum of the Family Home of the Holy Father John Paul II in Wadowice is ul. Koscielna 7, 34-100 Wadowice.
Parking for people with disabilities
The Museum does not have its own parking lot. The parking stall designated for a person with disabilities is located about 50 m from the entrance to the Museum, and about 80 m from the Ticket Office, next to the City Hall building.
Museum building
The entrance to the building is from the side of the Wadowice market square. At the entrance, you must present a previously purchased ticket in the form of a traditional ticket received at the ticket offices, a printout from an e-mail confirming the purchase, or in the form of an e-ticket that can be read from a touchscreen device (smartphone, tablet).
After scanning your ticket, a Museum employee will show you the way through the Museum, issue an audio guide if you have chosen an audio-guided tour, or direct you to a guide if you have chosen such a form of tour.
Also located on the first floor of the museum are a staffed checkroom, a restroom fully adapted to the needs of a person with a disability, a soundproofing room and a museum store.
Accessibility
All architectural solutions used in the Museum are adapted to the needs of people with mobility disabilities: elevators have been installed, as well as ramp strings instead of stairs, making it possible to move between floors.
The surface of the Museum's first zone is paved, which can make it difficult to move a wheelchair independently. Between floors there is a ramp with an 8% run, with rests.
It is possible to rent a wheelchair for people with limited mobility.
There are places where display cases with exhibits are under glass in the floor - you can stand on them, it's safe.
The most valuable memorabilia is presented in glass cases connected to an alarm, so do not touch or lean on them.
Seats have been prepared in some of the halls to rest if needed.
The museum's exhibit supervisors and custodians are available to help.
Touring paths for people with disabilities
The museum has been adapted to the needs of people with disabilities: movement, vision and hearing. Dedicated tour paths in Polish Sign Language and a path with audiodescription have been created. The grant also includes the creation of a sensory tour path, which will be made available to visitors starting in May 2023.
The Museum also operates a quiet room where people on the spectrum, highly sensitive people and nursing mothers can find a safe haven.
In addition, quiet visiting hours are in place for people on the spectrum, highly sensitive people and those who want to visit the Museum in silence, without additional stimuli. Every last Sunday of the month, for the last two hours of the exhibition space, the sound and multimedia are turned off.
The museum can be visited with an assistance dog.
Mobile app
